Privacy policy

Who we are

IT'S PAWSOME, Boomheide 9, 3776 NE Stroe, the Netherlands. Chamber of Commerce (KvK) number: 77860624. Data controller: Pascal van de Braak, reachable via info@itspawsome.nl.

What data we collect and why

We process personal data to stay in touch with you and to process your orders: your name, email address, phone number, delivery address and payment details. You provide this data yourself via the website, for example when placing an order, creating an account, filling in the contact form or signing up for the newsletter.

Retention period

We do not keep your data longer than legally permitted and necessary for the purposes for which it was collected.

Sharing with third parties

Your data is only shared with parties needed to fulfil your order, such as our payment provider (Mollie) and carriers for delivery. We never sell your data to third parties.

Cookies

Our website uses functional cookies (for example for your cart and account login). These are always active, as the website would not work properly otherwise.

In addition, only after your consent, we place the following cookies:

• Analytics — via Google Tag Manager and Google Analytics, to measure and improve how the website is used.
• Marketing — including our partner/affiliate programme (the pawsome_ref cookie, which remembers which partner referred you) and any advertising cookies.

On your first visit we ask for your choice via a cookie banner. Until you give consent, analytics and marketing cookies are blocked (Google Consent Mode). Consent is valid for 13 months and can be adjusted or withdrawn at any time via “Cookie settings” at the bottom of every page.

Your rights

Under the GDPR you have the right to access, rectify or erase your personal data, restrict processing, object to processing and data portability. Send your request to info@itspawsome.nl. To prevent abuse we may ask you to identify yourself. We respond within one month; for complex requests this period may be extended by two months.

Applicable law

Dutch law applies to this privacy policy. Disputes will be submitted to the competent court.